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— Geoff Ramsey, eMarketer
Photos & Documents
Author Photo (credit: Andrew Collings)
Author + Book Photo (credit: Andrew Collings)
Book Photo
Background Documents
From the Blog
- Give every customer a snapshot to share
- Don't tolerate the scam artists
- Super easy
- Newsletter #744: The "One Man's Trash" Issue
- The Boring Store
- Good manners make a difference
- You can't make all the people happy all the time
- Dell's video case study: How we're working to blend community and e-commerce
Great Reviews
"The coolest book on the hottest topic in marketing."
"Pure nuts-and-bolts how-to's."
"THE roadmap to what drives word of mouth."
"This one's worth your time."
"Another must-read."
"A 'real world' guide."
Word of Mouth Links
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Learn More about Word of Mouth Marketing: Damn, I Wish I'd Thought of That!, GasPedal - We Teach Word of Mouth Marketing, Word of Mouth Marketing Book, Word of Mouth Marketing Conferences and Events, Newsletters
Contact me!: Andy Sernovitz, 333 W. North Ave., #500, Chicago, IL 60610, 312-932-9000
© Andy Sernovitz 2006-2008